Hourly EVS Supervisor

7 days ago

Toronto, Ontario, Canada Aramark Full time
Job Overview

The Hourly EVS Supervisor plays a pivotal role in enhancing the profitability of Operations at Aramark. This position is responsible for ensuring the highest level of customer satisfaction, safety, sanitation, quality, and consistency while driving sales and controlling costs.

Key Responsibilities
  • Operational Excellence: Supervise daily staffing levels to optimize labor costs and drive efficiency from all staff members.
  • Cost Management: Retain control of production costs, supply costs, and inventory by adhering to all standards of operation.
  • Quality Assurance: Regularly audit service and quality to ensure compliance with company standards.
  • Adherence to Standards: Adhere to all established tracking procedures daily to maintain operational efficiency.
  • Customer Satisfaction: Develop and implement strategies to achieve customer satisfaction goals.
  • Team Supervision: Supervise teamwork and service on a regular basis to ensure a positive customer experience.
  • Employee Relations: Supervise day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures.
  • Training and Development: Support and implement training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale.
  • Performance Management: Assist in annual employee reviews and supervise interim performance issues.
  • Time and Attendance: Ensure accurate adherence to Aramark's time and attendance procedures.
  • Staffing Optimization: Ensure staffing levels are consistent with established guidelines and make daily adjustments based on business needs.
  • Employee Safety and Health: Ensure all employees are trained according to company standards for safety, health, and sanitation procedures.
Requirements
  • Must have 3-5 years of relevant experience.
  • Current certifications as needed.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

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