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Hotel Front Office Supervisor

3 months ago


Kamloops, British Columbia, Canada Employment and Social Development Canada Full time

Posted by Employment and Social Development Canada

Job Details:

  • Salary: $31.00 to $32.00 hourly (Negotiable) / 35 hours per week
  • Employment Type: Permanent, Full-time
  • Shifts: Evening, Early Morning, Morning
  • Benefits: Additional benefits available

Overview:

  • Education: Completion of a college or CEGEP program, or other non-university certificate or diploma of 1 to 2 years

Experience:

1 to less than 7 months of relevant experience required.

Work must be conducted at the designated location; remote work is not an option.

Key Responsibilities:

  • Recruit and onboard new staff members
  • Facilitate training sessions for team members
  • Negotiate terms with clients regarding facility usage
  • Implement and uphold company policies and procedures
  • Address and resolve customer complaints or inquiries
  • Assist guests with special requirements
  • Develop and manage work schedules

Supervision:

  • Oversee a team of 3-4 individuals

Technical Skills:

  • Proficient in MS Word
  • Experience with Central Reservation Systems (CRS)
  • Proficient in MS Excel

Additional Information:

  • Security Clearance: Basic security clearance required

Work Environment:

  • Fast-paced setting
  • Combination of sitting, standing, and walking
  • Ability to stand for extended periods

Other Benefits:

  • Free parking available

Eligibility:

Only apply if:

  • You are a Canadian citizen, permanent resident, or temporary resident of Canada.
  • You possess a valid Canadian work permit.

If you are not authorized to work in Canada, please refrain from applying. The employer will not respond to applications from unauthorized individuals.

Important Notice: This job posting was directly submitted by the employer. The Government of Canada has taken measures to ensure the accuracy of this information but cannot guarantee its authenticity.