Current jobs related to Senior Director of Customer Experience - Vancouver, British Columbia - Brex
-
Senior Customer Experience Director
3 days ago
Vancouver, British Columbia, Canada EightSix Network Full timeJob Title: Senior Customer Experience DirectorOverview: EightSix Network is seeking an exceptional Senior Customer Experience Director to lead our customer support team. This role will be responsible for managing and developing a team that handles commercial and retail customers across Canada.Key Responsibilities:Manage customer support and order execution...
-
Executive Director, Customer Experience
2 months ago
Vancouver, British Columbia, Canada Thinkific Full timeExecutive Director, Customer ExperienceAbout the RoleThinkific is a leading software platform that empowers educators and businesses to create and sell online courses, build communities, and monetize memberships. We are seeking an experienced Executive Director, Customer Experience to lead our Customer Support Team in delivering exceptional customer...
-
Executive Director, Customer Experience
1 month ago
Vancouver, British Columbia, Canada Thinkific Full timeExecutive Director, Customer ExperienceAbout the RoleThinkific is a leading software platform that empowers educators and businesses to create and sell online courses, build communities, and monetize memberships. We are seeking an experienced Executive Director, Customer Experience to lead our Customer Support Team in delivering exceptional customer...
-
Regional Sales Director
2 months ago
Vancouver, British Columbia, Canada Director File Full timeRegional Sales Director Job DescriptionMohawk is seeking a seasoned Regional Sales Director to drive business growth and expansion in Canada. This role is responsible for developing and executing targeted business strategies with key clients across all commercial segments.The ideal candidate will have a proven track record of sales leadership, business...
-
Regional Sales Director
2 months ago
Vancouver, British Columbia, Canada Director File Full timeRegional Sales Director Job DescriptionMohawk is seeking a seasoned Regional Sales Director to drive business growth and expansion in Canada. This role is responsible for developing and executing targeted business strategies with key clients across all commercial segments.The ideal candidate will have a proven track record of sales leadership, business...
-
Regional Sales Director
2 months ago
Vancouver, British Columbia, Canada Director File Full timeRegional Sales Director Job DescriptionMohawk is seeking a highly skilled Regional Sales Director to drive business growth and development in Canada.This role is responsible for leading a team of sales professionals and developing targeted business strategies to achieve sales objectives.The successful candidate will have a strong understanding of the...
-
Regional Sales Director
2 months ago
Vancouver, British Columbia, Canada Director File Full timeRegional Sales Director Job DescriptionMohawk is seeking a highly skilled Regional Sales Director to drive business growth and development in Canada.This role is responsible for leading a team of sales professionals and developing targeted business strategies to achieve sales objectives.The successful candidate will have a strong understanding of the...
-
Regional Sales Director
2 months ago
Vancouver, British Columbia, Canada Director File Full timeRegional Sales Director Job DescriptionMohawk is seeking a highly skilled Regional Sales Director to drive business growth and development in Canada.This role is responsible for leading a team of sales professionals and developing targeted business strategies to achieve sales objectives.The successful candidate will have a strong understanding of the...
-
Regional Sales Director
2 months ago
Vancouver, British Columbia, Canada Director File Full timeRegional Sales Director Job DescriptionMohawk is seeking a highly skilled Regional Sales Director to drive business growth and development in Canada.This role is responsible for leading a team of sales professionals and developing targeted business strategies to achieve sales objectives.The successful candidate will have a strong understanding of the...
-
Regional Sales Director
2 months ago
Vancouver, British Columbia, Canada Director File Full timeRegional Sales Director OpportunityMohawk is seeking a seasoned professional to lead our regional sales efforts in Canada. As a Regional Sales Director, you will be responsible for driving business growth and developing strategic relationships with key clients across various commercial segments.Key Responsibilities:Develop and execute regional sales...
-
Regional Sales Director
2 months ago
Vancouver, British Columbia, Canada Director File Full timeRegional Sales Director OpportunityMohawk is seeking a seasoned professional to lead our regional sales efforts in Canada. As a Regional Sales Director, you will be responsible for driving business growth and developing strategic relationships with key clients across various commercial segments.Key Responsibilities:Develop and execute regional sales...
-
Regional Sales Director
2 months ago
Vancouver, British Columbia, Canada Director File Full timeRegional Sales Director OpportunityMohawk is seeking a seasoned professional to lead our regional sales efforts in Canada. As a Regional Sales Director, you will be responsible for driving business growth and development across key commercial segments.Key Responsibilities:Develop and execute targeted business development strategies to drive sales...
-
Regional Sales Director
2 months ago
Vancouver, British Columbia, Canada Director File Full timeRegional Sales Director OpportunityMohawk is seeking a seasoned professional to lead our regional sales efforts in Canada. As a Regional Sales Director, you will be responsible for driving business growth and development across key commercial segments.Key Responsibilities:Develop and execute targeted business development strategies to drive sales...
-
Regional Sales Director
2 months ago
Vancouver, British Columbia, Canada Director File Full timeRegional Sales Director OpportunityMohawk is seeking a seasoned professional to lead our regional sales efforts in Canada. As a Regional Sales Director, you will be responsible for driving business growth and developing strategic relationships with key clients across various commercial segments.Key Responsibilities:Develop and execute regional sales...
-
Regional Sales Director
2 months ago
Vancouver, British Columbia, Canada Director File Full timeRegional Sales Director OpportunityMohawk is seeking a seasoned professional to lead our regional sales efforts in Canada. As a Regional Sales Director, you will be responsible for driving business growth and developing strategic relationships with key clients across various commercial segments.Key Responsibilities:Develop and execute regional sales...
-
Regional Sales Director
1 month ago
Vancouver, British Columbia, Canada Director File Full timeJob Title: Regional Sales DirectorJob Summary:We are seeking a highly skilled Regional Sales Director to join our team. As a key member of our commercial sales team, you will be responsible for driving business growth and development in your assigned region.Key Responsibilities:Develop and execute business development strategies to drive sales growth and...
-
Regional Sales Director
1 month ago
Vancouver, British Columbia, Canada Director File Full timeJob Title: Regional Sales DirectorJob Summary:We are seeking a highly skilled Regional Sales Director to join our team. As a key member of our commercial sales team, you will be responsible for driving business growth and development in your assigned region.Key Responsibilities:Develop and execute business development strategies to drive sales growth and...
-
Regional Sales Director
2 months ago
Vancouver, British Columbia, Canada Director File Full timeRegional Sales Director Job DescriptionMohawk is seeking a seasoned Regional Sales Director to drive business growth and development in Canada.This role is responsible for leading a team of Account Executives and developing targeted business strategies with key clients across all commercial segments.The successful candidate will report directly to the...
-
Regional Sales Director
2 months ago
Vancouver, British Columbia, Canada Director File Full timeRegional Sales Director Job DescriptionMohawk is seeking a seasoned Regional Sales Director to drive business growth and development in Canada.This role is responsible for leading a team of Account Executives and developing targeted business strategies with key clients across all commercial segments.The successful candidate will report directly to the...
-
Regional Sales Director
2 months ago
Vancouver, British Columbia, Canada Director File Full timeJob Title: Regional Sales DirectorAbout the Role:We are seeking a highly skilled Regional Sales Director to join our team. As a key member of our commercial sales team, you will be responsible for driving business growth and development in your assigned region.Key Responsibilities:Develop and execute business development strategies to drive sales growth and...
Senior Director of Customer Experience
2 months ago
{"h1": "Customer Experience at Brex", "p": "At Brex, we're committed to building a diverse team and inclusive culture. Our Customer Experience (CX) team provides our customers with constant, live support as they build and grow their businesses. We're passionate about giving customers a seamless support experience, and we're looking for a Senior Director to lead our Global Support team.", "h2": "Responsibilities", "ul": [{"li": "Lead all Brex Support teams, including Dedicated Support, Global Resolutions, Developer Support, Social Support, and Travel Support"}, {"li": "Shape and advance the Support structure and roles within the organization"}, {"li": "Advance the processes, approach, and technology for supporting our customers"}, {"li": "Partner with cross-functional teams to ensure Support is always set up for success"}, {"li": "Develop and implement systems to strengthen and grow Support management team"}, {"li": "Own attainment of all Support metrics, including customer satisfaction, speed, quality, and cost"}, {"li": "Ensure Support is never a bottleneck to Company goals"}], "h2": "Requirements", "ul": [{"li": "Bachelor's degree or higher"}, {"li": "10+ years of experience in a relevant field, with 5+ years managing a team"}, {"li": "Experience with B2B tech-based support"}, {"li": "Experience scaling and advancing processes and technology for a medium-sized team to a larger, global organization"}, {"li": "Proven track record of success in achieving KPIs in a previous role"}, {"li": "Ability to inspire teams and develop people leaders"}, {"li": "Ability to attract, hire, and retain world-class talent"}, {"li": "Ability to bring together cross-functional teams to identify and implement solutions to achieve business objectives"}], "h2": "Bonus Points", "ul": [{"li": "Experience managing at a high-growth company"}, {"li": "Experience managing/leading at fintech companies"}, {"li": "Experience launching support for additional languages"}], "h2": "Compensation", "p": "The expected salary range for this role is $190,000 CAD - $260,000 CAD. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.", "h1": "About Brex", "p": "Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale.", "h2": "Why Join Us", "p": "At Brex, we're committed to building a diverse team and inclusive culture. We believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.", "h2": "What You'll Do", "p": "As the Senior Director, Support, you will be working with some of the industry's brightest minds to advance and scale our Global Support team that is revered as one of the highest quality Support teams in our industry.", "h2": "Key Responsibilities", "ul": [{"li": "Lead all Brex Support teams, including Dedicated Support, Global Resolutions, Developer Support, Social Support, and Travel Support"}, {"li": "Shape and advance the Support structure and roles within the organization"}, {"li": "Advance the processes, approach, and technology for supporting our customers"}, {"li": "Partner with cross-functional teams to ensure Support is always set up for success"}, {"li": "Develop and implement systems to strengthen and grow Support management team"}, {"li": "Own attainment of all Support metrics, including customer satisfaction, speed, quality, and cost"}, {"li": "Ensure Support is never a bottleneck to Company goals"}], "h2": "Requirements", "ul": [{"li": "Bachelor's degree or higher"}, {"li": "10+ years of experience in a relevant field, with 5+ years managing a team"}, {"li": "Experience with B2B tech-based support"}, {"li": "Experience scaling and advancing processes and technology for a medium-sized team to a larger, global organization"}, {"li": "Proven track record of success in achieving KPIs in a previous role"}, {"li": "Ability to inspire teams and develop people leaders"}, {"li": "Ability to attract, hire, and retain world-class talent"}, {"li": "Ability to bring together cross-functional teams to identify and implement solutions to achieve business objectives"}], "h2": "Bonus Points", "ul": [{"li": "Experience managing at a high-growth company"}, {"li": "Experience managing/leading at fintech companies"}, {"li": "Experience launching support for additional languages"}], "h2": "Compensation", "p": "The expected salary range for this role is $190,000 CAD - $260,000 CAD. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package."}
