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Care Coordinator Role Overview
The Care Coordinator is a vital member of the Lifemark team, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, effective communication, and attention to detail.
Key Responsibilities
- Provide personalized support to patients, ensuring a seamless experience from initial contact to treatment completion.
- Coordinate patient intake, data entry, and scheduling, maintaining accurate and up-to-date records.
- Assist patients with paperwork and administrative tasks, ensuring accuracy and efficiency.
- Collaborate with the Care Coordinator Manager and Clinic Director to achieve team goals and objectives.
- Develop and maintain strong relationships with patients, staff, and external partners, fostering a positive and supportive environment.
- Stay up-to-date with industry developments and best practices, applying knowledge to improve patient care and outcomes.
Qualifications and Competencies
- High School Diploma, G.E.D., or equivalent.
- Excellent customer service skills and telephone etiquette.
- Strong organizational skills, with the ability to prioritize and multitask.
- Effective communication and interpersonal skills, with the ability to work with diverse stakeholders.
- Proficient computer and data entry skills, with experience in a healthcare setting an asset.
- Flexible and adaptable, with a commitment to continuous learning and professional development.
Lifemark's Commitment to Diversity and Inclusion
Lifemark is an equal opportunities employer, committed to creating an inclusive and diverse work environment. We welcome applications from individuals with disabilities and provide accommodations as needed.