Food Service Supervisor

1 day ago

Simcoe, Canada Tim Hortons - Simcoe Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons - Simcoe. As a key member of our culinary team, you will be responsible for ensuring the highest quality of food and service to our customers.

Key Responsibilities:
  • Establish Work Schedules: Develop and implement efficient work schedules to meet the demands of our fast-paced environment.
  • Supervise and Coordinate Staff: Lead and motivate our food preparation team to ensure seamless service delivery.
  • Train and Develop Staff: Provide comprehensive training on job duties, sanitation, and safety procedures to ensure our team members are equipped to excel in their roles.
  • Quality Control: Maintain the highest standards of food quality and presentation, ensuring that every customer receives an exceptional dining experience.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, providing solutions to ensure customer satisfaction.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
  • Reporting: Prepare and submit reports on a regular basis, highlighting key performance indicators and areas for improvement.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Personal Suitability: Excellent communication skills, client focus, and the ability to work in a fast-paced environment.
Work Conditions and Physical Capabilities:
  • Work Environment: Fast-paced environment with a high level of customer interaction.
  • Physical Demands: Ability to stand for long periods, lift up to 25 pounds, and perform tasks that require manual dexterity.
Language:
  • Language of Work: English.
Other Benefits:
  • Permanent Employment: Opportunity for long-term employment with a stable and growing company.
  • Hours of Work: 30 to 40 hours per week.

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