Front Desk Associate
7 days ago
Job Summary
MacEwan University is seeking a highly skilled and service-oriented Front Desk Associate to join our team at the kihêw waciston Indigenous Centre. As the first point of contact for visitors, you will provide exceptional customer service and support to students, staff, faculty, and community members.
Key Responsibilities
- Greet visitors and respond to inquiries in a professional and courteous manner.
- Schedule appointments and meetings for students and staff.
- Manage office space, including opening and closing procedures, and maintain a clean and organized reception area.
- Assist with administrative tasks, such as word processing, spreadsheet preparation, and document assembly.
- Facilitate access to office supplies, gifts, and promotional materials.
- Support the Coordinator in disseminating communications and marketing content.
- Plan, organize, and schedule meetings, tours, and events.
- Assist with special projects and provide administrative support as needed.
Requirements
- High school diploma required; post-secondary education preferred.
- Experience working in a post-secondary institution or related public sector environment is an asset.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team.
- Indigenous lived experience and understanding of Indigenous knowledge systems and culture.
- Proficiency in Microsoft Office, Adobe Acrobat, and Google applications.
What We Offer
- Competitive salary and benefits package.
- Generous vacation time and secure pension plan.
- Flexible benefits package and opportunities for career growth.
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