Hotel Management Team Lead

1 week ago


Lethbridge, Alberta, Canada 1727540 alberta ltd Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team at 1727540 Alberta Ltd. As a key member of our hotel management team, you will be responsible for overseeing the daily operations of our hotel, ensuring exceptional guest experiences, and leading a team of staff to achieve our business objectives.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the work of 5-10 staff members to ensure efficient and effective hotel operations.
    • Provide guidance, training, and support to staff to enhance their skills and performance.
  • Guest Services
    • Assist guests with special needs and ensure their requirements are met.
    • Coordinate and review work to ensure high-quality service delivery.
  • Operations and Maintenance
    • Maintain the operation of computer systems, equipment, and machinery to ensure business continuity.
    • Arrange for repair work and maintenance to prevent downtime and ensure customer satisfaction.
  • Human Resources
    • Hire and train staff in job duties, safety procedures, and company policies.
    • Requisition materials and supplies to ensure adequate stock levels.
  • Work Environment
    • Work in a fast-paced environment with tight deadlines and overtime requirements.
    • Stand for extended periods and work under pressure to meet business objectives.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a similar role.
  • Personal Qualities
    • Accurate and efficient in your work.
    • Excellent oral and written communication skills.
    • Strong client focus and interpersonal skills.
    • Dependable, organized, and a team player.
Working Conditions

This is a permanent position with 40 hours of work per week. The work language is English.



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