Hotel Management Team Lead
1 week ago
We are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team at 1727540 Alberta Ltd. As a key member of our hotel management team, you will be responsible for overseeing the daily operations of our hotel, ensuring exceptional guest experiences, and leading a team of staff to achieve our business objectives.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the work of 5-10 staff members to ensure efficient and effective hotel operations.
- Provide guidance, training, and support to staff to enhance their skills and performance.
- Guest Services
- Assist guests with special needs and ensure their requirements are met.
- Coordinate and review work to ensure high-quality service delivery.
- Operations and Maintenance
- Maintain the operation of computer systems, equipment, and machinery to ensure business continuity.
- Arrange for repair work and maintenance to prevent downtime and ensure customer satisfaction.
- Human Resources
- Hire and train staff in job duties, safety procedures, and company policies.
- Requisition materials and supplies to ensure adequate stock levels.
- Work Environment
- Work in a fast-paced environment with tight deadlines and overtime requirements.
- Stand for extended periods and work under pressure to meet business objectives.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 1 year to less than 2 years of experience in a similar role.
- Personal Qualities
- Accurate and efficient in your work.
- Excellent oral and written communication skills.
- Strong client focus and interpersonal skills.
- Dependable, organized, and a team player.
This is a permanent position with 40 hours of work per week. The work language is English.
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