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Hotel Operations Supervisor

2 months ago

Lethbridge, Alberta, Canada 1727540 alberta ltd Full time
Job Title: Hotel Operations Supervisor

We are seeking a highly skilled Hotel Operations Supervisor to join our team at 1727540 Alberta Ltd. As a key member of our hotel management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and leading a team of staff to achieve our goals.

Key Responsibilities:
  • Leadership and Supervision: Supervise a team of 5-10 staff members, providing guidance, coaching, and support to ensure they have the skills and knowledge to perform their duties effectively.
  • Guest Services: Assist guests with special needs, ensuring their stay is comfortable and enjoyable.
  • Operations Management: Coordinate, assign, and review work to ensure efficient hotel operations, including maintaining computer systems, equipment, and machinery.
  • Staff Management: Hire, train, and develop staff in job duties, safety procedures, and company policies.
  • Materials and Supplies: Requisition materials and supplies to maintain a well-stocked hotel.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a supervisory role.
  • Work Environment: Urban area, hotel, motel, resort.
  • Work Conditions: Fast-paced environment, standing for extended periods, overtime required.
Personal Suitability:
  • Accurate: Ensure accuracy in all aspects of hotel operations.
  • Client Focus: Provide exceptional guest service, ensuring their needs are met.
  • Dependability: Demonstrate reliability and dependability in your work.
  • Efficient Interpersonal Skills: Build strong relationships with staff, guests, and stakeholders.
  • Excellent Oral and Written Communication: Communicate effectively with staff, guests, and stakeholders.
  • Flexibility: Adapt to changing situations and priorities.
  • Organized: Maintain a well-organized and efficient work environment.
  • Team Player: Collaborate with staff and stakeholders to achieve hotel goals.