Lead Property Claims Team to Success
3 weeks ago
Aviva Canada is seeking a dynamic and experienced Senior Claims Leader to guide our Property Claims team towards excellence.
As a leader of leaders, you will play a pivotal role in driving your team's performance and ensuring the delivery of business unit outcomes, strategy, and goals. You will embody Aviva's core values – Care, Commitment, Community, and Confidence – and lead consistently with our leadership culture (People, Business & Innovation).
We are looking for a visionary leader who can effectively communicate with confidence, curiosity, courage, and collaboration. You will create a clear vision of the desired outcomes and inspire your team to contribute towards achieving them.
Your Responsibilities:- Cultivate and enhance our Property Claims team, fostering a culture of excellence and continuous improvement.
- Articulate and communicate the link between our purpose, strategy, commitment, and culture, ensuring alignment across the team.
- Identify, assess, and retain top talent to strengthen our business and drive success.
- Develop a deep understanding of your team members' strengths, challenges, and aspirations. Provide support and guidance to leaders within your team, fostering their growth and career development.
- Engage in honest, constructive conversations with your team, setting clear direction, goals, and expectations. Deliver frequent, honest, clear, and constructive feedback to enhance performance and achieve business objectives.
- Champion innovation and explore new ways to improve customer experiences. Collaborate with your team to identify opportunities for simplification and efficiency in our processes.
- Ensure compliance with risk management controls and regulatory requirements. Guide your team in meeting our obligations and upholding ethical standards.
- Leverage data, insights, and frontline expertise to drive performance improvement and achieve exceptional results.
- Analyze customer demand patterns and identify root causes of inefficiencies within the business unit. Develop solutions to address these challenges and optimize operations.
We are seeking a highly motivated and experienced leader with a proven track record in claims management. You possess exceptional communication, interpersonal, and problem-solving skills. Your ability to inspire and motivate teams, coupled with your strategic thinking and analytical capabilities, will be instrumental in driving success.
Aviva Canada offers a competitive rewards package, including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness programs, and volunteer opportunities. We are committed to providing exceptional career development opportunities and supporting your professional growth through education and training.
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