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Levi's Outlet Store Supervisor
2 months ago
We're seeking a highly motivated and experienced Retail Supervisor to join our team at Levi's Outlet Store in Toronto Premium Outlets. As a Retail Supervisor, you will be responsible for creating a high-energy store experience by engaging consumers and modeling appropriate service behaviors to other associates.
Key Responsibilities:- Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind.
- Participate in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs.
- Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent.
- Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards.
- Supervises store team in the absence of another member of management.
We're looking for a collaborative role model who exhibits behaviors aligned with company culture of inclusion and belonging. You should be a self-starter with a growth mindset, enjoy learning new tools and adaptable to new initiatives.
Progressive retail leadership experience and proven skills in supervising, coaching and training are essential. Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts is required.
We offer a comprehensive benefits package, including 401K match, five hours of paid volunteer time per month, product discount of 60% off regular-price merchandise, and paid Family Leave.
Levi Strauss & Co. is an equal opportunity employer and welcomes applications from diverse candidates.
