Levi's Outlet Store Supervisor

4 weeks ago


Halton Hills, Ontario, Canada Levi Strauss & Co Full time
About the Role

We're seeking a highly motivated and experienced Retail Supervisor to join our team at Levi's Outlet Store in Toronto Premium Outlets. As a Retail Supervisor, you will be responsible for creating a high-energy store experience by engaging consumers and modeling appropriate service behaviors to other associates.

Key Responsibilities:
  • Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind.
  • Participate in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs.
  • Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent.
  • Efficient handling of all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards.
  • Supervises store team in the absence of another member of management.
About You

We're looking for a collaborative role model who exhibits behaviors aligned with company culture of inclusion and belonging. You should be a self-starter with a growth mindset, enjoy learning new tools and adaptable to new initiatives. Progressive retail leadership experience and proven skills in supervising, coaching and training are essential.

We offer a competitive benefits package, including 401K match, five hours of paid volunteer time per month, product discount of 60% off regular-price merchandise, and paid Family Leave. Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law.



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