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Senior Performance and Enablement Manager, Capital

2 months ago

Toronto, Ontario, Canada Lightspeed Full time
About the Role

We're seeking a seasoned Senior Performance and Enablement Manager to join our Revenue Operations team in Montreal. As a key member of our team, you'll play a critical role in driving world-class enablement of our Sales teams to achieve company targets.

Key Responsibilities
  • Design, pitch, and implement sales enablement programs to enhance the performance of the Capital business.
  • Analyze sales calls to identify areas for improvement and develop initiatives to drive better results.
  • Develop and deliver in-depth training sessions for fully ramped Capital Account Managers on effectively selling financial services products.
  • Keep the GTM Sales organization informed and trained on internal process changes, new tech stack releases, product feature releases, revenue initiatives, and updates related to financial services.
  • Support teams in adopting new changes until successfully embraced.
  • Partner with Leadership and Revenue Operations to identify activity metric KPIs for new starter onboarding and enablement release adoption.
  • Work with regional Leadership and Revenue Operations to diagnose regional performance and support the teams in identifying training needs.
  • Collaborate with regional leaders, marketing, strategy, and enablement teams to develop and update training materials, including sales scripts, case studies, and presentations.
Requirements
  • 6-8 years of work experience, preferably in a FinTech or Financial Services organization.
  • 3-4 years of work experience in a Sales quota-carrying role (AE/AM) and 3-4 years of work experience in Training and Enablement.
  • Proven experience in developing and running onboarding and enablement programs.
  • Demonstrated ability to use a data-driven approach to enablement to measure success and identify areas of opportunity.
What We Offer
  • A truly flexible work environment.
  • Genuine career opportunities in a company that's creating new jobs every day.
  • A team big enough for growth but lean enough to make a real impact.
  • A range of benefits that'll keep you happy and healthy, including Lightspeed share scheme, flexible working policy, unlimited paid time off, mental health online platform, and more.