Current jobs related to Customer Experience Associate - St Catharines, Ontario - Scotiabank
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St. Catharines, Ontario, Canada Scotiabank Full timeRequisition ID: 209626We're seeking a Customer Experience Associate to join our team at Scotiabank. In this role, you will be the face of our branches, providing exceptional service to our customers and helping them achieve their financial goals.About the roleAs a Customer Experience Associate, you will connect with customers in a relatable way, taking a...
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Customer Experience Associate
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St. Catharines, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will play a vital role in providing exceptional service to our customers.Your primary responsibility will be to connect with customers in a relatable way, understanding their needs and delivering tailored...
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Customer Experience Associate
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St. Catharines, Ontario, Canada Scotiabank Full timeAbout the RoleWe are seeking a Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will play a vital role in providing exceptional service to our customers.Your primary responsibility will be to connect with customers in a relatable way, understanding their needs and delivering tailored...
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Customer Experience Associate
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Customer Experience Lead
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Customer Experience Associate
2 months ago
We are seeking a Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will be responsible for providing exceptional service to our customers and helping them achieve their financial goals.
Key Responsibilities- Proactively discover and understand customer needs, and provide personalized solutions to meet their financial goals.
- Process day-to-day transactions and provide accurate and timely information to customers.
- Nurture long-standing relationships with customers and identify opportunities to upsell and cross-sell products and services.
- Contribute to the Branch's targets by identifying and fulfilling simple sales opportunities.
- Stay up-to-date with Scotiabank's products and services, and provide expert advice to customers on how to manage their banking needs.
- Proven customer service skills and experience in a retail or banking environment.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Basic computer skills and proficiency in Microsoft Office.
- Availability to work a flexible schedule, including evenings and weekends.
- A competitive compensation and benefits package.
- Opportunities for professional development and career growth.
- A collaborative and inclusive work environment.
- The chance to make a difference in the lives of our customers and communities.
