Underwriting Assistant

1 month ago

Calgary, Alberta, Canada CNA Full time
Job Summary

We are seeking a highly skilled Underwriting Assistant to join our team at CNA. As an Underwriting Assistant, you will play a critical role in ensuring the timely and accurate processing of insurance policies.

Key Responsibilities
  • Service existing and new accounts to ensure targeted profitability and renewal retention
  • Endorse, code, renew, or cancel policies following company underwriting policies/procedures, applicable laws, and regulations subject to personal Authority Level as assigned by management
  • Review and log new business submissions
  • Complete risk reports and maintain general file records
  • Order inspections, review, and follow up on recommendations
  • Meet service standards and turnaround time with a sense of urgency and ability to prioritize competing tasks
  • Assist Underwriting with broker follow-ups and ensure proper adjustments are made on policies
  • Document current processing procedures into the Underwriting manual and establish improvements
  • Assist Underwriting in maintaining relationships with brokers
  • Assist Underwriting in obtaining necessary information and ensuring timely processing of business
  • Answer inquiries and make recommendations to brokers and insureds with the direction of Underwriting
  • Assist with office administrative and operating procedures
  • Assist manager with special projects as required
Qualifications
  • Customer service focused with excellent written and verbal communication skills
  • Ability to work effectively with an established Underwriting team in a fast-paced paperless environment
  • Strong communication and negotiation skills
  • Positive attitude that embraces change
  • Strong analytical, organizational, and time management skills; detail-oriented
  • Knowledge of applicable insurance products
  • Demonstrated ability to work at high levels of productivity and quality
  • Ability to use strategy and intuition when Underwriting risks
  • Proficiency in calculation skills and application of mathematical principles for calculation of manual rates for quotes
  • Measurement and data analysis ability
  • Ability to independently recognize, evaluate, and properly resolve unique problems or situations requiring good judgment
  • Ability to work both independently and within a team environment coupled with a performance culture
  • Excellent Word and Excel skills
  • Adequate typing skills
  • Understanding of Insurance coverage would be an asset
  • Ability to understand French would be an asset
Education and Experience
  • University/College degree or equivalent business experience with interest and commitment to further education in insurance industry studies with a minimum of 1 year of experience

CNA is committed to providing equal employment opportunities to all employees and applicants. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant to provide suitable accommodation that takes into account the applicant's accessibility needs.

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