Underwriting Assistant

4 weeks ago

Calgary, Alberta, Canada CNA Full time
Job Title: Underwriting Assistant

At CNA, we are seeking a highly skilled Underwriting Assistant to join our team. As an Underwriting Assistant, you will play a critical role in ensuring the timely and accurate processing of insurance policies.

Key Responsibilities:
  • Service existing and new accounts to ensure targeted profitability and renewal retention
  • Endorse, code, renew, or cancel policies following company underwriting policies/procedures, applicable laws, and regulations subject to personal Authority Level as assigned by management
  • Review and log new business submissions
  • Complete risk reports and general file maintenance
  • Order inspections, review, and follow-up on recommendations of inspections
  • Meet service standards and turnaround time with a sense of urgency and ability to prioritize competing tasks
  • Assist Underwriting with broker follow-ups and proper adjustments are made on policies
  • Document current processing procedures into the Underwriting manual and establish improvements
  • Assist Underwriting in maintaining relationships with brokers
  • Assist Underwriting to obtain information as necessary and ensure timely processing of business
  • Answer inquiries and make recommendations to brokers and insureds with the direction of Underwriting
  • Assist with office administrative and operating procedures
  • Assist manager with special projects as required
Qualifications:
  • Customer service-focused with excellent written and verbal communication skills
  • Work effectively with an established Underwriting team in a fast-paced paperless environment
  • Strong communication and negotiation skills
  • Positive attitude that embraces change
  • Strong analytical, organizational, and time management skills; detail-oriented
  • Knowledge of applicable insurance products
  • Demonstrated ability to work at high levels of productivity and quality
  • Ability to use both strategy and intuition when Underwriting risks
  • Proficiency in calculation skills and application of mathematical principles for calculation of manual rates for quotes
  • Measurement and data analysis ability
  • Ability to independently recognize, evaluate, and properly resolve unique problems or situations requiring the exercise of good judgment
  • Ability to work both independently and within a team environment coupled with a performance culture
  • Excellent Word and Excel skills
  • Adequate typing skills
  • An understanding of Insurance coverage would be an asset
  • Ability to understand French would be an asset
Education & Experience:
  • University/College degree or equivalent business experience with interest and commitment to further education in insurance industry studies with a minimum of 1 year of experience

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