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Parts Operations Manager
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Parts Operations Manager
2 months ago
Brandt is seeking a highly skilled and experienced professional to fill the role of Parts Operations Manager at our Peterborough Construction & Forestry location.
This position is responsible for overseeing the management of parts operations and personnel to maximize returns on investment through optimizing departmental processes.
Key Responsibilities- Inventory Management: Accountable for managing all aspects of parts inventory within the parts system, ensuring accurate tracking and efficient storage.
- Process Optimization: Optimize Parts Department processes to ensure internal and external customer satisfaction, streamlining workflows and improving productivity.
- Sales Growth: Develop and implement strategies to grow profitable parts sales, identifying opportunities for expansion and improvement.
- Team Leadership: Maintain a high-performance parts team through hiring, training, coaching, mentoring, and performance management in a safe and productive environment.
- Expense Control: Exercise disciplined expense control, ensuring effective resource allocation and minimizing waste.
- Customer Service: Ensure superior external and internal parts customer service through staff scheduling to cover business hours, providing timely and efficient support.
- Supply Chain Management: Work with product support and manufacturing groups to source and stock internally manufactured product parts, ensuring timely delivery and minimizing stockouts.
- Business Planning: Develop annual parts sales business plan and budget to include support to other Brandt branches, aligning with company goals and objectives.
- Cross-Functional Collaboration: Work with the Sales departments to maximize cross-marketing opportunities, driving business growth and revenue.
- Leadership Experience: Previous leadership experience in a parts department, preferably in a similar industry or sector.
- Technical Skills: Strong knowledge of general parts and warehouse procedures, including inventory management and control systems.
- Communication Skills: Excellent oral and written communication skills, with the ability to effectively lead a team and communicate with stakeholders.
- Problem-Solving Skills: Analytical thinker with strong problem-solving and organizational skills, able to identify and resolve complex issues.
