Parts Operations Manager

4 weeks ago


Peterborough, Ontario, Canada Brandt Full time

Brandt is seeking a skilled Parts Operations Manager to oversee the management of parts inventory and personnel.

This role is responsible for optimizing departmental processes to maximize returns on investment.

Duties & Responsibilities:

  • Manage all aspects of parts inventory within the parts system.
  • Optimize Parts Department processes to ensure internal and external customer satisfaction.
  • Grow profitable parts sales.
  • Coordinate a prompt, efficient, and timely flow of paperwork.
  • Work with Operations & Service Managers to ensure a timely turnaround of parts needed for internal jobs.
  • Analyze departmental operations and storage layout, revising as needed for maximum effectiveness.
  • Maintain a high-performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment.
  • Exercise disciplined expense control.
  • Ensure superior external and internal parts customer service through staff scheduling to cover business hours.
  • Work with product support and manufacturing groups to source and stock internally manufactured product parts.
  • Develop an annual parts sales business plan and budget to include support to other Brandt branches.
  • Collaborate with Sales departments to maximize cross-marketing opportunities.

Required Skills:

  • Knowledge of general parts and warehouse procedures.
  • Strong oral and written communication skills.
  • Ability to effectively lead a team to achieve required goals.
  • Willingness to assist other staff as appropriate and as workloads dictate.
  • Strong leadership ability and inventory management skills.
  • Analytical thinker with strong problem-solving and organizational skills.

Required Experience:

  • Previous leadership experience in a parts department preferred.
  • HD Journeyman Partsperson ticket considered preferred.
  • Warehouse management experience considered an asset.
  • Knowledge of general parts and warehouse procedures.
  • Strong oral and written communication skills.
  • Ability to effectively lead a team to achieve required goals.
  • Willingness to assist other staff as appropriate and as workloads dictate.
  • Strong leadership ability and inventory management skills.
  • Analytical thinker with strong problem-solving and organizational skills.


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