Parts Operations Manager

2 weeks ago


Peterborough, Ontario, Canada Brandt Full time

Brandt is seeking a Parts Operations Manager for our Peterborough Construction & Forestry location.

This role is responsible for the management of parts operations and personnel to maximize returns on investment through optimizing departmental processes.

Duties & Responsibilities

  • Accountable for managing all aspects of parts inventory within the parts system.
  • Optimize parts department processes to ensure internal and external customer satisfaction.
  • Grow profitable parts sales.
  • Coordinates a prompt, efficient, and timely flow of paperwork.
  • Works with the Operations & Service Managers to ensure a timely turnaround of parts needed for internal jobs.
  • Assists in analyzing departmental operations and storage layout and revises as needed for maximum effectiveness.
  • Maintain a high-performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment.
  • Exercise disciplined expense control.
  • Ensure superior external and internal parts customer service through staff scheduling to cover business hours.
  • Work with product support and manufacturing groups to source and stock internally manufactured product parts.
  • Develop an annual parts sales business plan and budget to include support to other Brandt branches.
  • Work with the Sales departments to maximize cross-marketing opportunities.
  • Other duties as assigned.

Required Skills

  • Knowledge of general parts and warehouse procedures.
  • Strong oral and written communication skills.
  • Ability to effectively lead a team to achieve required goals.
  • Willingness to assist other staff as appropriate and as workloads dictate.
  • Strong leadership ability and inventory management skills.
  • Analytical thinker with strong problem-solving and organizational skills.


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