Parts Operations Manager
2 weeks ago
Brandt is seeking a Parts Operations Manager for our Peterborough Construction & Forestry location.
This role is responsible for the management of parts operations and personnel to maximize returns on investment through optimizing departmental processes.
Duties & Responsibilities
- Accountable for managing all aspects of parts inventory within the parts system.
- Optimize parts department processes to ensure internal and external customer satisfaction.
- Grow profitable parts sales.
- Coordinates a prompt, efficient, and timely flow of paperwork.
- Works with the Operations & Service Managers to ensure a timely turnaround of parts needed for internal jobs.
- Assists in analyzing departmental operations and storage layout and revises as needed for maximum effectiveness.
- Maintain a high-performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment.
- Exercise disciplined expense control.
- Ensure superior external and internal parts customer service through staff scheduling to cover business hours.
- Work with product support and manufacturing groups to source and stock internally manufactured product parts.
- Develop an annual parts sales business plan and budget to include support to other Brandt branches.
- Work with the Sales departments to maximize cross-marketing opportunities.
- Other duties as assigned.
Required Skills
- Knowledge of general parts and warehouse procedures.
- Strong oral and written communication skills.
- Ability to effectively lead a team to achieve required goals.
- Willingness to assist other staff as appropriate and as workloads dictate.
- Strong leadership ability and inventory management skills.
- Analytical thinker with strong problem-solving and organizational skills.
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