Parts Operations Manager
2 weeks ago
Brandt is currently seeking a Parts Operations Manager for our location.
This position is responsible for the management of parts operations and personnel to maximize returns on investment through optimizing departmental processes.
Duties & Responsibilities
- Accountable for managing all aspects of parts inventory within the parts system
- Optimize Parts Department processes to ensure internal and external customer satisfaction
- Grow profitable parts sales
- Coordinates a prompt, efficient, and timely flow of paperwork
- Works with the Operations & Service Managers to ensure a timely turnaround of parts needed for internal jobs
- Assists in analyzing departmental operations and storage layout and revises as needed for maximum effectiveness
- Maintain a high-performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment
- Exercise disciplined expense control
- Ensure superior external and internal parts customer service through staff scheduling to cover business hours
- Work with product support and manufacturing groups to source and stock internally manufactured product parts
- Develop an annual parts sales business plan and budget to include support to other Brandt branches
- Work with the Sales departments to maximize cross-marketing opportunities
- Other duties as assigned
Required Skills
- Knowledge of general parts and warehouse procedures
- Strong oral and written communication skills
- Ability to effectively lead a team to achieve required goals
- Willingness to assist other staff as appropriate and as workloads dictate
- Strong leadership ability and inventory management skills
- Analytical thinker with strong problem-solving and organizational skills
Required Experience
- Previous leadership experience in a parts department
- HD Journeyman Partsperson ticket considered preferred
- Warehouse management experience considered an asset
- Knowledge of general parts and warehouse procedures
- Strong oral and written communication skills
- Ability to effectively lead a team to achieve required goals
- Willingness to assist other staff as appropriate and as workloads dictate
- Strong leadership ability and inventory management skills
- Analytical thinker with strong problem-solving and organizational skills
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