Business Applications/Systems Specialist

2 weeks ago

Burlington, Ontario, Canada The MEARIE Group Full time
About This Role

Burlington Hydro Inc. is seeking a Business Applications/Systems Specialist to join our team. The successful incumbent will be customer service oriented and possess strong communication skills to foster positive relationships with internal IT staff, end users, and external vendors.

Key Responsibilities
  • Provide applications support and data analytics for the organization.
  • Work with the Project Manager on enterprise applications to gather information, formulate business requirements, and translate them into technical project deployments.
  • Coordinate with internal users and external vendors to support teams through implementation, maintenance, and optimization of business applications.
  • Leverage data and reporting from multiple sources to create solutions that drive operational efficiency and innovation across the organization.
Core Competencies
  • Maintain up-to-date expertise in the application(s) and support the team in translating product needs into enhancements and fixes.
  • Provide actionable recommendations based on data analysis to drive informed decision-making and strategic initiatives.
  • Facilitate data-driven discussions and workshops to empower stakeholders with insights and foster a culture of data literacy.
  • Leverage data science to conduct broad and deep testing to identify data quality concerns and potential weaknesses in data governance.
  • Collect data from various digital sources and aggregate to create comprehensive datasets for analysis.
  • Utilize statistical techniques, machine learning algorithms, and data visualization tools to analyze digital data and identify trends, patterns, and correlations.
  • Collaborate with users to design and implement effective measurement strategies and ensure key performance indicators align with business objectives.
  • Design and develop analytic dashboards using reporting development tools.
  • Lead tasks and projects related to the modelling, analysis, and interpretation of divisional data and external datasets.
  • Use Predictive Analytics to create best-in-class commercial reporting and ensure standardization across the organization.
  • Create comprehensive documentation for data/reporting processes and regularly update documentation to reflect changes and improvements.
  • Foster successful relationships with divisional staff and partners through consultation, mediation, and communication.
  • Adopt a hands-on approach in the detailed analysis of new and existing business processes.
  • Oversee cross-departmental discussions for strategic integrated solutions between various software applications and external system environments.
  • Perform data analysis, develop performance measures, and create decision support information from operational systems, surveys, and third-party data sources.
Requirements
  • An undergraduate degree in Computer Science or a related discipline or an equivalent combination of education and work experience.
  • Minimum 3-5 years of experience in business intelligence, business analytics, or data analysis, solutions analyst, or a similar technical role.
  • Hands-on programming, Business Intelligence Reporting, and technical experience.
  • Solid understanding of and demonstrated working knowledge in the construction of quality, performance-based SQL.
  • Experience with Report Writers (IBM COGNOS Business Intelligence would be an asset).
What You'll Need to Be Successful
  • Significant and demonstrable experience in writing SQL queries and Python with a minimum of 3+ years of experience.
  • Hands-on coding skills using a variety of programming languages.
  • Strong hands-on experience with data analysis and ETL (SQL, Python, Java, XML, and JSON), Power BI, Power Query, advanced knowledge of DAX, M languages, and Advanced proficiency in MS Excel.
  • Knowledge of software development life cycle, including functional and technical specification, documentation, QA processes, source control, maintenance, and deployments.
  • Proven experience in a related role in providing scheduled and ad-hoc analytics or reporting.
  • Expertise with relational databases and ability to navigate through relational data structure and experience working with SQL.
  • Ability to be flexible when needed, take initiative, and demonstrate accountability.

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