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Retail Sales Manager

2 months ago


Hamilton, Ontario, Canada Shell Shop Full time
About the Role

We are seeking a highly skilled Retail Sales Manager to join our team at Shell Shop. As a key member of our sales team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales professionals.

Key Responsibilities
  • Leadership and Management
    • Direct and control daily sales operations
    • Evaluate sales performance and implement improvements
    • Plan and organize sales strategies and initiatives
    • Manage and develop a team of sales professionals
  • Customer Service
    • Provide exceptional customer service and support
    • Study market research and trends to determine customer needs and preferences
    • Determine merchandise and services to be sold
  • Marketing and Sales
    • Develop and implement marketing strategies to drive sales growth
    • Study market research and trends to determine consumer demand and sales volumes
    • Implement price and credit policies
  • Operations and Administration
    • Plan and organize daily sales operations
    • Manage staff and assign duties
    • Plan budgets and monitor revenues and expenses
    • Determine staffing requirements
Requirements
  • Secondary (high) school graduation certificate
  • 2 years to less than 3 years of experience in sales and customer service
What We Offer
  • Permanent full-time position
  • 40 hours per week
  • English language