Optical Professional

1 month ago

Hamilton, Ontario, Canada EssilorLuxottica Group Full time
About the Role

We are seeking a skilled Licensed Optician to join our team at LensCrafters in Hamilton, ON. As a key member of our optical team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible eye care experience.

Key Responsibilities
  • Welcome and serve customers in a professional and courteous manner
  • Custom fit glasses and precisely place prescriptions in lenses
  • Act as a leader in optical acumen and provide expert advice to customers
  • Take and record measurements, accurately adjust and fit eyewear with attention to detail
  • Assist team members with complex product needs and prescriptions
  • Accurately and thoroughly use technology to provide exceptional customer service
  • Proactively explore root causes of issues and provide solutions-driven approaches
  • Ability to multitask, prioritize and manage time with competing priorities
  • Strive to achieve exceptional results on Brand KPIs and competencies
  • Maintain a clean and organized store appearance
  • Inform management of safety opportunities and demonstrate safe work practices
Requirements
  • High School graduate or equivalent
  • State Licensure
  • Optical dispensing experience
  • Strong customer service skills, including communication, listening and teamwork
  • Knowledge of current store merchandise
  • Strong basic math skills
  • Awareness of current fashion trends
  • Selling skills, including the ability to use and carry an iPad/tablet
  • Familiarity with POS, computers and calculators
  • Embracing new technology and change
What We Offer

As a valued member of our team, you will receive a competitive salary, bonus and commission plan, and a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

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