Director of Educational Operations, Canada

4 weeks ago

Vancouver, British Columbia, Canada Crimson Education Full time

Are you ready to make a significant impact in the education sector?

Crimson Education, a pioneering EdTech organization established in 2013, is on a mission to reshape the educational landscape. With a presence in over 30 markets and a dynamic team of 800 professionals, we leverage technology to connect students with over 3000 tutors and mentors, guiding them towards admission into prestigious universities and fulfilling career paths.

We are seeking a strategic leader to enhance our marketing initiatives and drive growth. This role encompasses overseeing sales, fostering partnerships, and implementing effective local marketing strategies that translate into meaningful outcomes for students.

Key Responsibilities:

  • Lead and motivate local sales and marketing teams, ensuring high performance and engagement.
  • Design and implement a comprehensive marketing and sales strategy to enhance brand recognition and value, including establishing relationships with various media outlets.
  • Oversee profitable operations through diligent management of the P&L.
  • Maintain close collaboration with global teams to optimize platform utilization and ensure smooth execution of initiatives.
  • Build and nurture relationships with stakeholders across Canada, including educational fair organizers and other strategic partners.
  • Act as a representative of Crimson's culture, embodying our core values and representing the company at events and conferences.
  • Ensure compliance with Crimson's standard operating procedures through accurate and regular reporting.
  • Identify potential mergers and acquisitions that align with our strategic goals.
  • Enhance the overall student experience to achieve a positive Net Promoter Score (NPS).
  • Collaborate with global teams to optimize educational coordination and strategic models in the region, aiming for both profit and NPS targets.
  • Oversee student support services to ensure students meet their established goals.
  • Identify and cultivate relevant partnerships.

Qualifications:

  • Minimum of 2 years of leadership experience.
  • Proven track record in driving growth and operational excellence, with experience in executing sales and marketing strategies in complex business environments.
  • Strong critical thinking skills and strategic agility.
  • Exceptional communication skills, both written and verbal.
  • A relentless drive for success.
  • Familiarity with platforms such as Salesforce, Marketo, Storyblok, and Google Analytics.
  • Experience in social media marketing across various platforms including Facebook, Instagram, Twitter, TikTok, and LinkedIn.
  • Understanding of the Canadian education landscape and knowledge of overseas admissions is advantageous.
  • Bachelor's degree or higher from a top-tier university.
  • Fluency in English; proficiency in Mandarin is a plus.
  • Eligibility to work in Canada.

Why Choose Crimson?

  • Enjoy a flexible working environment that empowers you to structure your work.
  • Opportunities to work remotely or from various locations globally, depending on the role.
  • Limitless professional development opportunities, with 33% of our recruitment last year coming from internal promotions.
  • A $1,000 annual training budget to support your growth.
  • Access to a psychologist on staff for well-being support.
  • Engaging workshops and fireside chats to foster continuous learning.
  • We embrace a culture of Radical Candor in our feedback approach.
  • Join a global organization with a presence in over 30 markets and growing.

If you are passionate about education and eager to work in a fast-paced, collaborative environment with cutting-edge technology, we would love to hear from you.

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