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Customer Service Representative/Front Desk Associate

2 months ago

Victoria, British Columbia, Canada Cherish at Central Park Full time

Job Summary:

Cherish at Central Park is seeking a highly skilled and compassionate Front Desk Receptionist to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a positive experience for our residents.

Key Responsibilities:

  • Provide warm and welcoming greetings to residents, guests, and visitors
  • Manage front desk operations, including answering phone calls, responding to emails, and handling mail and packages
  • Process resident information, including vaccination cards and other documentation
  • Perform basic administrative tasks, such as data entry and filing
  • Assist with scheduling and coordinating events and activities
  • Respond to emergency calls and provide support as needed

Requirements:

  • Secondary school diploma or equivalent required
  • 1 year of experience as an administrative assistant or receptionist
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency in Excel and Word
  • Ability to lift up to 25 pounds and stand for long periods

What We Offer:

  • Competitive hourly rate: $18.00-$19.00 per hour
  • Opportunity to work in a dynamic and supportive environment
  • Chance to make a positive impact on the lives of our residents