Food Service Operations Supervisor

4 weeks ago


Bowmanville, Ontario, Canada Tim Hortons 8173 Full time
Position Overview

The role of a Restaurant Supervisor at Tim Hortons 8173 involves overseeing daily operations within a fast-paced food service environment. This position requires a strong focus on maintaining quality standards and ensuring customer satisfaction.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 7 months to less than 1 year in a supervisory role within the food service industry.
Work Environment

The successful candidate will work in various settings including cafeterias, food service establishments, and fast food outlets.

Key Responsibilities
  • Develop and implement methods to achieve work schedules.
  • Supervise and coordinate the activities of food preparation staff.
  • Conduct training for staff on job responsibilities, sanitation, and safety protocols.
  • Estimate necessary ingredients and supplies for meal preparation.
  • Recruit and hire food service personnel.
  • Ensure food quality and service meet established standards.
  • Prepare budget plans and cost estimates.
  • Address and resolve customer complaints and concerns.
  • Compile and submit operational reports.
Supervisory Responsibilities

This position will involve supervising a team of approximately 3-4 individuals.

Work Conditions
  • Fast-paced work environment with tight deadlines.
  • Ability to work under pressure.
  • Physical demands include standing for extended periods, bending, crouching, and walking.
  • Attention to detail is crucial.
Personal Attributes
  • Strong client focus and efficient interpersonal skills.
  • Excellent verbal communication abilities.
  • Flexibility and adaptability in a team-oriented setting.
Employment Details
  • Job Type: Permanent
  • Work Language: English
  • Hours: 30 to 44 hours per week


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