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M365 Cloud Solutions Administrator
3 months ago
The M365 Cloud Solutions Administrator role is a permanent full-time opportunity focused on ensuring the effective operation and strategic improvement of our cloud-based and modern workplace solutions. This position reports directly to the Chief Technology Officer (CTO) and works in close collaboration with IT and security teams to maintain secure, compliant, and high-performing systems.
Key Responsibilities
- Deploy, configure, and manage a Microsoft 365 tenant, ensuring optimal performance and adherence to organizational policies.
- Implement and oversee Microsoft Entra for identity and access management, ensuring secure and efficient resource access.
- Proactively manage security threats using Microsoft 365 Defender, including setting up Defender for Endpoint, Office 365, Identity, and Cloud Apps.
- Ensure compliance and information governance through Microsoft Purview, managing and protecting data according to legal and regulatory standards.
- Monitor the health and performance of Microsoft 365 services, addressing service disruptions or performance issues while maintaining documentation.
- Develop and maintain automation scripts for routine Microsoft 365 administrative tasks, including tenant builds and Defender deployments.
- Provide advanced support for Microsoft 365-related issues, utilizing diagnostic tools to resolve complex problems.
- Collaborate with IT and security teams to ensure the Microsoft 365 environment aligns with the overall IT strategy and security posture.
- Bondable Criminal record check; enhanced reliability security clearance.
- Degree in information technology, system administration, computer science, or a closely related field with 5 years of equivalent experience.
- 3 years of experience as a System Administrator or in a similar role with a strong focus on Microsoft 365 environments.
- Certifications in Microsoft 365, Microsoft Entra, Microsoft Defender, and Microsoft Purview; additional System Administration and IT certifications are an asset.
- Working knowledge of service management solutions (e.g., Datto Autotask).
- In-depth understanding of networking technologies related to VLAN, VPN, and other IP services such as DNS in a Windows environment.
- Experience in securing and hardening operating systems, networks, databases, and applications is an asset.
- Knowledge of ITIL/ITSM best practices, particularly concerning Microsoft 365 services.
- Strong scripting and automation skills, especially with PowerShell for Microsoft administrative tasks.
- Excellent written and verbal communication skills.
- Strong work ethic, punctuality, and ability to work independently with minimal supervision.
- Ability to thrive in a fast-paced environment, under pressure, with strong attention to detail.
Compensation Package:
- Dental Care
- Disability Insurance
- Employee Assistance Program (EAP)
- Extended Healthcare
- Life Insurance
- Paid Time Off
- RRSP Matching
- Vision Care
- Professional Development
- Paid Educational Training
- Career Growth Opportunities
- Native/Fluent English
- French is not required but considered an asset.
- 4 Day Work Week*
- 8 Hour Day Shift
- Rotational On Call
- Overtime