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Travel Operations Manager

2 months ago


Toronto, Ontario, Canada Holiday Seasons Travel Full time
Job Title: Travel Clerk Supervisor

Join Holiday Seasons Travel as a Travel Clerk Supervisor and take on a leadership role in our dynamic travel agency. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our travel clerks, ensuring that our clients receive exceptional service and support.

Key Responsibilities:
  • Leadership and Supervision: Supervise and mentor a team of travel clerks, providing guidance and support to ensure they meet their job responsibilities and performance expectations.
  • Operations Management: Establish and maintain efficient work schedules and procedures, ensuring that our travel clerks are equipped to handle the demands of our busy travel agency.
  • Client Service: Assist clients with special needs, providing personalized support and ensuring that their travel arrangements are met.
  • Training and Development: Hire and train new staff members, providing them with the necessary skills and knowledge to excel in their roles.
  • Reporting and Administration: Prepare and submit reports, requisition materials and supplies, and perform other administrative tasks as required.
Requirements:
  • Education: Other trades certificate or diploma
  • Work Setting: Travel agency
  • Experience: 1 year to less than 2 years
  • Language: English
  • Hours of Work: 40 hours per week
What We Offer:
  • Opportunity to work in a dynamic and fast-paced travel agency
  • Chance to develop leadership and supervisory skills
  • Competitive salary and benefits package