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Travel Operations Manager

1 month ago

Toronto, Ontario, Canada Holiday Seasons Travel Full time

Job Title: Travel Operations Manager

Job Summary: We are seeking a highly organized and detail-oriented Travel Operations Manager to join our team at Holiday Seasons Travel. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our travel agency, ensuring seamless travel experiences for our clients.

Key Responsibilities:

  • Establish and maintain work schedules and procedures to ensure efficient operations
  • Perform same duties as workers supervised, providing guidance and support as needed
  • Prepare and submit reports to management on a regular basis
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality
  • Assist clients with special needs, providing exceptional customer service
  • Coordinate, assign, and review work to ensure timely completion
  • Hire and train staff in job duties, safety procedures, and company policies
  • Requisition materials and supplies as needed

Requirements:

  • 1-2 years of experience in a supervisory role
  • Education: Other trades certificate or diploma
  • Strong communication and leadership skills
  • Ability to work in a fast-paced environment

Work Environment: Our travel agency is a dynamic and fast-paced environment, with a team of experienced professionals dedicated to providing exceptional customer service. As a Travel Operations Manager, you will be working in a collaborative team environment, with opportunities for growth and development.