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Guest Services Representative

3 months ago

Charlottetown, Prince Edward Island, Canada Canada's Best Value Inn & Suites Full time

Canada's Best Value Inn & Suites is seeking a friendly and reliable Guest Services Representative to join our team. In this role, you will be the first point of contact for our guests, ensuring they have a positive and memorable experience.

As a Guest Services Representative, your responsibilities will include:

  • Warmly welcoming guests and assisting with check-in and check-out procedures
  • Processing reservations, cancellations, and changes efficiently
  • Providing comprehensive information about hotel amenities, services, and local attractions
  • Handling guest inquiries and requests promptly and professionally
  • Maintaining accurate records of guest transactions and payments
  • Collaborating with other team members to ensure smooth operations

The ideal candidate possesses excellent communication skills, a customer-centric approach, and the ability to thrive in a fast-paced environment.

If you are passionate about delivering exceptional guest service and enjoy working in a dynamic team setting, we encourage you to apply.