Principal Consultant, Fraud

2 weeks ago

Toronto, Ontario, Canada CAPCO Full time

About Capco

Capco is a global consulting firm that helps financial institutions navigate the complexities of the financial services industry. Our team of experts provides innovative solutions to help clients stay ahead of the curve.

About the Role

We are seeking a highly skilled and experienced Principal Consultant, Fraud to join our team. As a key member of our fraud prevention team, you will be responsible for driving client relationships, leading project teams, and developing and implementing fraud prevention strategies.

Responsibilities

  • Develop and implement fraud prevention strategies to mitigate risks and safeguard customer assets
  • Lead project teams with Capco and client members to deliver mission-critical projects
  • Drive client relationships across levels, especially key decision makers, by understanding their business goals and objectives
  • Act as a key point of contact for clients and ensure client satisfaction by addressing concerns and ensuring project deliverables are met on time, within scope and budget
  • Manage and facilitate the successful execution of timelines and milestones according to project scope and within budget
  • Engage with customers to understand project requirements, manage expectations, provide project updates, and ensure overall customer satisfaction
  • Prepare work schedule and timelines with the customer and the extended team
  • Regularly communicate and maintain a bridge between the customer and Capco to ensure best practice in implementation and onboarding
  • Maintain up-to-date documentation and communicate findings to key stakeholders
  • Regularly communicate project status and circulate project information to the team
  • Ensure customers are fully satisfied with project completion

About You

We are looking for a highly skilled and experienced professional with a strong background in fraud prevention and project management. You will have a proven track record of developing and implementing successful fraud prevention strategies and leading project teams to deliver mission-critical projects.

Requirements

  • 5+ years of project management or business analysis experience and implementation management, including a specific focus on Fraud projects within the banking environment
  • Good knowledge and/or experience working with Fraud technology projects, and a strong understanding of the key offerings in this space
  • Proficient in detecting and analyzing fraudulent activities within the Canadian banking sector, with a strong understanding of industry-specific regulations, compliance standards, and emerging trends in financial crime
  • Skilled in developing and implementing fraud prevention strategies, including the deployment of advanced fraud detection tools, techniques, and technologies to mitigate risks and safeguard customer assets
  • Experienced in conducting thorough investigations into suspected fraudulent transactions, collaborating with internal stakeholders, law enforcement agencies, and regulatory bodies to effectively identify, mitigate, and prevent fraud schemes
  • Experience and capabilities to speak with customer leaders to extract expectations, provide insightful information, and manage expectations
  • Comfortable speaking and presenting to senior stakeholders and clients
  • Ability to think strategically and execute tactically, enabling cross-business teams
  • Ability to work in a fast-paced environment while following best practice and company process
  • Highly driven and passionate about customer satisfaction, product development, and technology
  • Excellent oral, listening, and written communication skills
  • Excellent people and presentation skills

What We Offer

At Capco, we offer a dynamic and challenging work environment that provides opportunities for professional growth and development. We are committed to helping our employees achieve their career goals and provide a competitive compensation and benefits package.

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