Adult Protection Compliance Specialist

6 days ago

West Vancouver, British Columbia, Canada Vancouver Coastal Health Full time
Job Summary

Vancouver Coastal Health (VCH) is seeking a highly skilled Adult Protection Compliance Advisor to join the ReACT Adult Protection Program. As a key member of our team, you will be responsible for providing leadership in the management of clinical and operational risk concerning patient care quality complaints and statutory compliance.

Key Responsibilities
  • Represent VCH when working with legal counsel and other external agencies to investigate and manage reports involving patients/clients and identify and resolve other risk management issues related to statutory compliance.
  • Supervise members of the ReAct team and assigned administrative staff, as required.
  • Collaborate with regional Client Relations and Risk Management Adult Protection Leads (APL) and Designated Responders/Coordinators (DR/DRC) to ensure overall consistency and standardization of processes and systems pertaining to ReAct. Client Relations, Risk Management, and statutory compliance.
  • Provide leadership and support to senior VCH leaders, physicians, and staff to ensure that quality improvement strategies and processes are applied to the management of client relations, risk management, and statutory compliance issues.
Qualifications

To be successful in this role, you will require:

  • A Master's Degree in Social Work, Health Administration, or a related discipline.
  • Five to seven years of recent, related experience in progressively senior leadership roles leading client relations, statutory compliance, and other risk and issues management activities, or an equivalent combination of education, training, and experience.
What We Offer

VCH is a world-class innovator in medical care, research, and teaching, delivering service to over one million BC residents. We offer a comprehensive health benefits package, including MSP, extended health, and dental, as well as a municipal pension plan. We also provide opportunities for professional growth and development, including employer-paid training and leadership development programs. Our wellness supports include counseling, critical incident, and innovative wellness services for employees and their immediate families. We are committed to equity, diversity, and inclusion and strive to create a workplace that is welcoming and inclusive for all.

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