Adult Protection Compliance Specialist

1 month ago

West Vancouver, British Columbia, Canada Vancouver Coastal Health Full time
Job Summary

Vancouver Coastal Health (VCH) is seeking a highly skilled Adult Protection Compliance Advisor to join their ReACT Adult Protection Program. The successful candidate will be responsible for providing leadership in the management of clinical and operational risk concerning patient care quality complaints and statutory compliance.

Key Responsibilities
  • Represent VCH when working with legal counsel and other external agencies when investigating and managing reports involving patients/clients and identifying and resolving other risk management issues specifically related to statutory compliance.
  • Supervise members of the ReAct team and assigned administrative staff, as required.
  • Collaborate with regional Client Relations and Risk Management Adult Protection Leads (APL) and Designated Responders/Coordinators (DR/DRC) by working to ensure overall consistency and standardization of processes and systems pertaining to ReAct, Client Relations, Risk Management and statutory compliance.
  • Provide leadership and support to senior VCH leaders, physicians and staff in ensuring that quality improvement strategies and processes are applied to the management of client relations, risk management and statutory compliance issues.
Requirements
  • Master's Degree in Social Work, Health Administration or related discipline.
  • Five (5) to seven (7) years' recent, related experience in progressively senior leadership roles leading client relations, statutory compliance and other risk and issues management activities, or an equivalent combination of education, training and experience.
What We Offer
  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan.
  • Grow your career with employer-paid training and leadership development opportunities.
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families.
  • Award-winning recognition programs to honour staff, medical staff and volunteers.
  • Access to exclusive discount offers and deals for VCH staff.

VCH is committed to building a diverse and inclusive workplace that reflects the diversity of our community. We welcome applications from all qualified individuals, including Indigenous peoples, people of colour, persons with disabilities, and LGBTQ2S+ individuals.

Only short-listed applicants will be contacted for this posting.

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