Hotel Front Desk Clerk

8 hours ago

Markham, Ontario, Canada Park Inn by Radisson Toronto-Markham Full time
Job Title: Front Desk Hotel Clerk

We are seeking a highly organized and customer-focused Front Desk Hotel Clerk to join our team at Park Inn by Radisson Toronto-Markham. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges, and receive payments
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Clerical duties (i.e., faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service
Requirements:
  • 1 year to less than 2 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills
  • Ability to work under pressure and meet deadlines
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Free parking available
  • Learning/training paid by employer
  • On-site amenities

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