Shift Manager

1 week ago


Wetaskiwin, Canada BURGER KING RESTAURANTS Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at BURGER KING RESTAURANTS. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that our high standards are met.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation and ensure that our inventory levels are adequate.
  • Staff Development: Train staff in job duties, sanitation, and safety procedures to ensure that they are equipped to provide excellent service.
  • Quality Control: Ensure that food and service meet our quality control standards.
  • Work Schedules: Establish work schedules and ensure that staff are aware of their responsibilities.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 1 year to less than 2 years of experience in a food service environment.
  • Language: English.
  • Work Hours: 30 to 40 hours per week.
What We Offer
  • Health Benefits: Health care plan.
  • Financial Benefits: Bonus and group insurance benefits.
  • Job Type: Permanent.
Work Environment

As a Shift Manager at BURGER KING RESTAURANTS, you will work in a fast-paced environment with tight deadlines. You will be required to stand for extended periods and walk frequently.

Personal Qualities
  • Client Focus: Excellent communication skills and the ability to provide exceptional customer service.
  • Efficient Interpersonal Skills: Ability to work effectively with staff and customers.
  • Flexibility: Ability to adapt to changing situations and priorities.
Security and Safety
  • Basic Security Clearance: Required.

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