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IT Support Specialist

3 months ago

Surrey, British Columbia, Canada BTL Designs Inc Full time
Position: IT Support Specialist
  • Qualifications: Post-secondary education, 2-3 years of relevant experience
Key Responsibilities

The IT Support Specialist will be responsible for:

  • Providing assistance to users facing technical challenges with their computer systems.
  • Investigating and applying solutions derived from technical documentation.
  • Delivering guidance and training to users to enhance their technical skills.
  • Keeping a detailed record of issues encountered and the corresponding resolutions.
  • Preparing and configuring equipment for employee utilization.