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Administrative Coordinator

2 months ago


Orillia, Ontario, Canada RBC - Royal Bank Full time
Job Summary

RBC Dominion Securities is a leading investment and wealth management firm that values collaboration and mutual support. We are seeking a detail-oriented and empathetic individual to join our team as an Administrative Assistant.

Key Responsibilities
  • Provide exceptional client service by executing account administration tasks, including account opening, maintenance, and resolution of client requests.
  • Maintain accurate and up-to-date client files, ensuring compliance with internal controls and industry regulations.
  • Respond to client inquiries in a timely and professional manner, addressing account transactions, requests, and documentation.
  • Assist the Advisor team in welcoming and onboarding new clients, leveraging your problem-solving skills to provide proactive client service.
  • Manage incoming communications from clients, Advisors, and internal partners, utilizing your organizational skills to prioritize tasks and meet deadlines.
Requirements
  • Strong technical skills, including proficiency in various business applications and technology.
  • Excellent time management and organization skills, with the ability to prioritize tasks and meet deadlines.
  • Demonstrated ability to provide world-class client service, with a professional, warm, and friendly demeanor.
What We Offer
  • A comprehensive Total Rewards Program, including bonuses, flexible benefits, and competitive compensation.
  • Leaders who support your development through coaching and managing opportunities.
  • A dynamic, collaborative, and progressive work environment that values diversity and inclusion.