Business Analyst

16 hours ago

Ottawa, Ontario, Canada HOIST Full time
About the Role

We are seeking a highly skilled Business Analyst to join our team at HOIST. As a Business Analyst, you will play a critical role in driving business excellence through exceptional service.

Key Responsibilities
  • Collaborate with stakeholders to gather and define project requirements.
  • Conduct thorough analysis of business processes, systems, and user needs to identify solutions and improvements.
  • Translate complex technical concepts into easily understandable language for non-technical stakeholders.
  • Perform gap analysis to identify discrepancies between business requirements and current systems.
  • Work closely with development teams to ensure accurate implementation of requirements and timely issue resolution.
  • Participate in design and architecture discussions, offering insights to ensure alignment with business goals.
  • Facilitate effective communication between technical and non-technical teams, fostering a collaborative environment.
  • Perform quality assurance testing to validate that the software meets specified requirements and functions as intended.
  • Assist in project planning, estimation, and risk management activities.
  • Provide ongoing support and clarification to development teams during the software development lifecycle.
  • Analyze user feedback and system performance data to recommend continuous improvements.
  • Stay updated on industry trends and best practices to ensure the software solutions align with current standards.
  • Act as a subject matter expert for business processes, systems, and software functionality.
  • Conduct training sessions and create user documentation to ensure smooth adoption of new software features.
Requirements
  • Bachelor's Degree in an appropriate field of study or equivalent work experience.
  • Minimum 3 years' experience within manufacturing.
  • Fluent in French and English.
  • Solid organizational skills, including attention to detail and multitasking skills.
  • Strong working knowledge of Microsoft Office.
  • Experience with project management software tools.
  • Experience in ERP implementation or upgrade projects.
Accommodations

HOIST welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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