Business Systems Analyst
1 week ago
We are seeking a highly skilled Business Analyst to join our team at Acumatica, a leading provider of cloud business management software. As a Business Analyst, you will play a key role in shaping the future of our CRM software by analyzing user scenarios, identifying opportunities to improve the user experience, and collaborating with the development team to ensure technical feasibility of proposed solutions.
Key Responsibilities- Analyze User Behavior and Pain Points: Conduct thorough analysis of user scenarios within our CRM software to understand user behavior and pain points.
- Improve User Experience: Identify opportunities to improve the user experience (UX) and overall usability of our CRM software.
- Define Design Specifications: Define and document functional, user interface (UI) and user experience (UX) design specifications for new features and enhancements partnering with the product team.
- Collaborate with Development Team: Collaborate with the development team to ensure technical feasibility of proposed solutions.
- Analyze Support Cases and Defects: Analyze support cases and defects, design solutions, and verify defect fixes (L3 Support).
- 3-5 years of experience as a Business Analyst, preferably in the CRM software space.
- A strong understanding of CRM functionalities and best practices across various platforms (Salesforce, MS Dynamics CRM, NetSuite, Infor, etc.).
- The ability to think critically, analyze data, and present findings in a clear and concise manner.
- A strong understanding of business processes, not just technical systems.
At Acumatica, we value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. We offer a dynamic and collaborative work environment, opportunities for growth and development, and a competitive compensation package.
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Senior Business Analyst
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Ottawa, Ontario, Canada Telesat Corp. Full time{"title": "Business Systems Analyst", "content": "Job SummaryTelesat Corp. is seeking a skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will be responsible for gathering and managing requirements on our Telesat Business systems. You will work collaboratively with business leaders, project managers, technical leads,...
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Ottawa, Ontario, Canada Telesat Corp. Full time{"title": "Business Systems Analyst", "content": "Job SummaryTelesat Corp. is seeking a skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will be responsible for gathering and managing requirements on our Telesat Business systems. You will work collaboratively with business leaders, project managers, technical leads,...
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Business Systems Analyst
2 days ago
Ottawa, Ontario, Canada Acumatica Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at Acumatica, a leading provider of cloud business management software. As a Business Analyst, you will play a key role in shaping the future of our CRM software by analyzing user scenarios, identifying opportunities to improve the user experience, and collaborating with the...
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Business Systems Analyst
1 week ago
Ottawa, Ontario, Canada Telesat Corp. Full timeAbout the RoleWe are seeking a highly skilled Business Systems Analyst to join our team at Telesat Corp. as a key member of our Business Systems team. The successful candidate will be responsible for gathering and managing requirements on our Telesat Business systems, working collaboratively with business leaders, project managers, technical leads, vendor...
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