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    {"title": "Academic Services Coordinator", "description": "Role Overview:The Academic Services Coordinator plays a vital role in supporting student success and retention at the Lassonde School of Engineering. This position is responsible for coordinating administrative processes, providing general student advising, and serving as the primary resource support...

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Academic Services Coordinator

2 months ago

Toronto, Ontario, Canada York University Full time
Job Summary

We are seeking a highly organized and detail-oriented Academic Services Coordinator to join our team at York University. The successful candidate will be responsible for coordinating administrative processes, providing student advising and support, and ensuring the efficient operation of student academic petitions and appeals processes.

Key Responsibilities
  • Student Academic Support
    • Provide guidance and support to students on academic petitions, appeals, and general student advising issues.
    • Act as the primary resource support person for the Faculty Petitions & Appeals Sub-Committee.
  • Administrative Support
    • Coordinate administrative processes, including minute-taking, writing, and interpreting documents.
    • Provide administrative support for Student Welcome and Support Centre unit teams during peak periods.
  • Policy Interpretation and Guidance
    • Interpret policies, procedures, and regulations related to student records.
    • Provide guidance to the academic advising team on academic programs, degree requirements, and academic legislation.
  • Committee Support
    • Support the Faculty Petitions & Appeals Sub-Committee in their decision-making processes.
Requirements
  • Education
    • A minimum of a Bachelor's degree in a related field.
  • Experience
    • A minimum of three years of experience in coordinating administrative processes, committee support, minute-taking, writing, interpreting documents, and assessing student academic records.
    • Experience in post-secondary student judicial affairs or petitions, appeals, or academic misconduct procedures is preferred.
  • Skills
    • Knowledge of academic programs, degree requirements, and academic legislation.
    • Excellent communication, interpersonal, and problem-solving skills.
    • Ability to maintain confidentiality and handle sensitive situations with courtesy.
    • Proficiency in minute taking, word processing, MS Word, PowerPoint, Excel, and email software.
    • Experience with online student records systems and web resources.
Working Conditions

This is a hybrid position with 2 days remote work option.