Nail Salon Team Lead

3 weeks ago

Saskatoon, Saskatchewan, Canada ELISA NAILS & SPA LIMITED Full time
Nail Salon Supervisor Job Description

At ELISA NAILS & SPA LIMITED, we are seeking a highly skilled and experienced Nail Salon Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our nail salon, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:
  • Schedule Work: Plan and coordinate the work schedules of our nail technicians to ensure that we are fully staffed during peak periods.
  • Emergency Situations: Be the point of contact for any emergency situations that may arise, and take prompt action to resolve the issue.
  • Quality and Production: Monitor the quality of our nail services and production levels to ensure that we are meeting our targets.
  • Materials and Supplies: Requisition or order materials, equipment, and supplies as needed to maintain our high standards.
  • Work Problems: Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Staff Supervision: Supervise, coordinate, and schedule the activities of our nail technicians, and provide feedback and coaching as needed.
  • Training: Train our nail technicians in job duties, safety procedures, and company policies.
Work Conditions and Physical Capabilities:
  • Work Environment: Our nail salon is a fast-paced environment, and you will be required to work under pressure to meet our high standards.
  • Physical Capabilities: You will be required to stand for long periods, walk, and perform other physical tasks as needed.
Personal Suitability:
  • Client Focus: You will be required to provide excellent customer service and ensure that our clients are satisfied with our services.
  • Flexibility: You will be required to be flexible and adapt to changing circumstances and priorities.
  • Initiative: You will be required to take the initiative to resolve problems and improve our operations.
  • Judgement: You will be required to use your judgement to make decisions and take action in a fast-paced environment.
  • Organized: You will be required to be organized and manage your time effectively to meet our high standards.
  • Reliability: You will be required to be reliable and dependable, and to follow through on commitments.
  • Team Player: You will be required to work as part of a team and support your colleagues to achieve our goals.
Screening Questions:
  • Language of Work: The language of work is English.
  • Hours of Work: The hours of work are 32 to 40 hours per week.

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