Nail Salon Team Lead

3 weeks ago


Saskatoon, Saskatchewan, Canada ELISA NAILS & SPA LIMITED Full time
Nail Salon Supervisor Job Description

At ELISA NAILS & SPA LIMITED, we are seeking a highly skilled and experienced Nail Salon Supervisor to join our team. As a Nail Salon Supervisor, you will be responsible for overseeing the daily operations of our nail salon, ensuring that our high standards of quality and customer service are met.

Key Responsibilities:
  • Schedule Work: Plan and coordinate the work schedule for our nail technicians to ensure that we are fully staffed during peak hours.
  • Emergency Situations: Be the point of contact for emergency situations and handle them in a professional and timely manner.
  • Quality and Production: Monitor the quality of our nail services and production levels to ensure that we are meeting our targets.
  • Materials and Supplies: Requisition or order materials, equipment, and supplies as needed to maintain our high standards.
  • Work Problems: Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Staff Supervision: Supervise, coordinate, and schedule the activities of our nail technicians, and possibly review their performance.
  • Staff Training: Train our nail technicians in job duties, safety procedures, and company policies.
Work Conditions and Physical Capabilities:
  • Work Environment: Our nail salon is a fast-paced environment where you will be required to work under pressure.
  • Physical Capabilities: You will be required to sit, stand, and walk for extended periods.
Personal Suitability:
  • Client Focus: You must have a strong client focus and be able to provide excellent customer service.
  • Flexibility: You must be flexible and able to adapt to changing situations.
  • Initiative: You must be able to take the initiative to resolve problems and improve processes.
  • Judgement: You must have good judgement and be able to make sound decisions.
  • Organized: You must be highly organized and able to prioritize tasks effectively.
  • Reliability: You must be reliable and able to maintain confidentiality.
  • Team Player: You must be a team player and able to work collaboratively with our staff.
Experience:
  • Experience: You must have at least 1 to less than 7 months of experience in a similar role.
  • Language: You must be fluent in English.
  • Hours of Work: You must be able to work 32 to 40 hours per week.

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