Customer Support Technician

4 weeks ago


Lacombe, Canada Express Employment Professionals - Red Deer Full time

Position Overview:
A reputable company is seeking a dedicated Customer Support Technician to provide exceptional technical assistance. This role is pivotal in delivering support for electronic components and systems.

Key Responsibilities:
- Engage with clients and technicians to troubleshoot electronic issues.
- Handle inquiries from dealers and end customers regarding product concerns and general information.
- Maintain professionalism and composure when interacting with customers, especially in challenging situations.

Qualifications:
- Strong aptitude for electronics and troubleshooting skills.
- Proficient in reading electronic data sheets and wiring diagrams.
- Basic knowledge of Microsoft Office Suite.
- Previous experience in technical customer support (minimum of 1 year).

What We Offer:
- Competitive salary range of $45,000.00 to $68,000.00 annually.
- Comprehensive benefits including dental care, extended health care, and vision care.
- Opportunities for overtime hours and career advancement within the company.

Work Environment:
This role is essential to our operations and will be conducted in a professional, team-oriented atmosphere.



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