Service Advisor

4 weeks ago


Burnaby, British Columbia, Canada OpenRoad Auto Group Full time

Unlock Your Potential as a Service Advisor

At OpenRoad Auto Group, we're seeking a skilled Service Advisor to join our team. As a Service Advisor, you'll play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Handle customer inquiries and concerns with professionalism and empathy.
  • Review and process repair orders accurately and efficiently.
  • Communicate with customers regarding repair status and estimated completion times.
  • Assist in scheduling customer vehicles for service work and monitor work-in-progress to ensure timely completion.
  • Identify opportunities to upsell and cross-sell services to customers.

Requirements:

  • Working knowledge of automotive equipment and repair procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Valid British Columbia driver's license and clean driving record.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.
  • Recognition and rewards for outstanding performance.

Join Our Team:

As a Service Advisor at OpenRoad Auto Group, you'll have the opportunity to work with a variety of OEM brands and develop your skills in a dynamic and fast-paced environment. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.


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