Product Advisor
4 weeks ago
We are a leading automotive retail group in Canada, representing 21 brands across 34 locations. Our mission is to provide an exceptional customer experience and to be the national leader in customer satisfaction.
Job Title: Product AdvisorWe are seeking a highly motivated and customer-focused Product Advisor to join our team at OpenRoad Subaru Boundary. As a Product Advisor, you will be responsible for providing exceptional customer service, promoting new business, and selling new and pre-owned vehicles.
Key Responsibilities:- Provide exceptional customer service by determining each prospective client's vehicle needs.
- Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks.
- Sell new and pre-owned vehicles, and demonstrate vehicles (includes test drives).
- Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory.
- Be thoroughly familiar with all products, including features, specifications, prices, colours, options, and standard equipment.
- Use closing techniques effectively and ask for help from management when necessary.
- Deliver new and pre-owned vehicles to customers and ensure they understand the vehicle's operating features, warranty, and paperwork.
- Introduce customers to Service Department personnel to emphasize the quality and efficiency of the dealership's service operations.
- Set goals for each month's productivity and plan and organize how to reach those objectives.
- Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating.
- Good interpersonal skills and ability to communicate with others.
- Ability to work effectively with all levels of the organization.
- Strong computer skills (internet & MS Office) and ability to maintain records using a computerized system.
- Effective negotiation skills and ability to make sound decisions.
- A Current VSA MDC License and a valid British Columbia Driver's License with a good driving record.
We offer a comprehensive extended health and dental plan, tailored around Associate wellness, and a range of amazing incentives, including a Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, and Employer RRSP Matching.
If you are a motivated and customer-focused individual who is passionate about the automotive industry, we encourage you to apply to this exciting opportunity.
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Product Advisor
3 weeks ago
Burnaby, British Columbia, Canada OpenRoad Auto Group Full timeUnlock Your Potential as a Product Advisor at OpenRoad Auto GroupAre you passionate about delivering exceptional customer experiences and driving sales growth? Do you have a knack for understanding customer needs and preferences? We're seeking a highly motivated and knowledgeable Product Advisor to join our team at OpenRoad Auto Group.About the RoleAs a...
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Product Advisor
4 weeks ago
Burnaby, British Columbia, Canada OpenRoad Auto Group Full timeUnlock Your Potential as a Product Advisor at OpenRoad Auto GroupAre you passionate about delivering exceptional customer experiences and driving sales growth? Do you have a knack for understanding customer needs and preferences? We're seeking a highly motivated and knowledgeable Product Advisor to join our team at OpenRoad Auto Group.About the RoleAs a...
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Product Advisor
4 weeks ago
Burnaby, British Columbia, Canada OpenRoad Auto Group Full timeUnlock Your Potential as a Product Advisor at OpenRoad Auto GroupAre you passionate about delivering exceptional customer experiences and driving sales growth? Do you have a knack for understanding customer needs and preferences? We're seeking a highly motivated and knowledgeable Product Advisor to join our team at OpenRoad Auto Group.About the RoleAs a...
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Product Advisor
3 weeks ago
Burnaby, British Columbia, Canada OpenRoad Auto Group Full timeUnlock Your Potential as a Product Advisor at OpenRoad Auto GroupAre you passionate about delivering exceptional customer experiences and driving sales growth? Do you have a knack for understanding customer needs and preferences? We're seeking a highly motivated and knowledgeable Product Advisor to join our team at OpenRoad Auto Group.About the RoleAs a...
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Product Advisor
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