Healthcare Affairs Specialist
4 weeks ago
Salary
The salary range for this position is CAD $29.31/Hr. - CAD $38.47/Hr.Position Overview
Join Vancouver Coastal Health (VCH) as a Healthcare Affairs Specialist
Vancouver Coastal Health is seeking a Healthcare Affairs Specialist to become a vital part of the Medical Affairs Administration team. This role is essential in supporting the overall mission of VCH.
Responsibilities of the Healthcare Affairs Specialist include:
Delivering confidential credentialing and privileging assistance for VCH Medical Affairs. Upholding the integrity and confidentiality of all physician demographic and privileging data. Collaborating with senior management and physicians while managing sensitive complaints from medical staff members, addressing inquiries related to credentialing and privileging processes, and connecting medical staff with the appropriate resources. Primarily focusing on the coordination, oversight, and support of the VCH credentialing and privileging operations. Maintaining related databases to ensure information accessibility across Vancouver Coastal Health (VCH). Key relationships will be with VCH Physician Relations, Community of Care (CoC) Medical Affairs offices, and senior leadership team members.Required Qualifications
Education & Experience
Completion of a recognized administrative assistant/secretarial post-secondary program. A minimum of three (3) years of senior administrative support experience or an equivalent combination of education, training, and experience. Proficiency in advanced word-processing, spreadsheet, database, and presentation software.Knowledge & Skills
Comprehensive understanding of physician credentialing and privileging procedures. Proven customer-focused approach. Ability to exercise considerable judgment, tact, and discretion in handling confidential and sensitive information. Capacity to build effective relationships with VCH staff at all levels, as well as with external agencies and physicians. Exceptional computer and technical skills are crucial. Ability to influence change and manage conflict effectively. Capable of working independently and demonstrating self-direction. Strong communication skills, both verbal and written, to represent the team's interests with various stakeholders at all organizational levels. Excellent time management skills to prioritize and complete tasks efficiently, contributing to departmental effectiveness and organizational success. Ability to manage a high volume of work and set priorities effectively. Independent problem-solving and decision-making skills. Attention to detail when maintaining, monitoring, calculating, and summarizing data and other information. Collaboration with peers to ensure that administrative systems and processes are consistently followed and monitored for effectiveness, addressing any identified gaps. Expertise in utilizing current computer applications to create diverse documents and presentations. Physical capability to perform the duties of the position. Why Work with Vancouver Coastal Health (VCH):
VCH is a leader in medical care, research, and education, serving over one million residents in British Columbia. At VCH, we encourage innovative thinking, smart risk-taking, and proactive approaches to achieve the best outcomes for patients and their families. We invite you to contribute to our mission of fostering healthy lives in healthy communities through our commitment to care, community connection, and teamwork that makes VCH an exceptional workplace.
• Comprehensive health benefits package, including MSP, extended health and dental, and a municipal pension plan.
• Opportunities for career growth through employer-paid training and leadership development.
• Wellness support services, including counseling and innovative wellness programs available for employees and their immediate families.
• Recognition programs to honor staff, medical staff, and volunteers.
• Access to exclusive discounts and offers for VCH staff.
We prioritize equity, diversity, and inclusion as essential components of our goals to create a positive work environment and deliver exceptional care. We acknowledge and accommodate unique differences, ensuring that all prospective and current employees have the opportunity to succeed.
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