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Retail Store Manager

2 months ago


St Catharines, Ontario, Canada Marble Slab Creamery Full time
Marble Slab Creamery is seeking a skilled Retail Store Supervisor to join our team. As a key member of our store operations, you will be responsible for overseeing the day-to-day activities of our store, ensuring excellent customer service, and driving sales growth. Your expertise in staff management, inventory control, and conflict resolution will be invaluable in maintaining a positive and productive work environment. Additionally, you will play a crucial role in supporting newcomers and refugees, providing awareness training to employees, and promoting a welcoming work environment for youth. If you have a passion for retail management and a commitment to excellence, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Hire and train staff to meet business needs
* Establish and manage work schedules to ensure optimal store performance
* Sell merchandise and promote products to customers
* Resolve customer complaints and supply shortages in a timely and professional manner
* Organize and maintain inventory to prevent stockouts and overstocking
* Supervise and coordinate activities of store employees
* Oversee payroll administration and ensure compliance with company policies
* Conduct performance reviews to identify areas for improvement

**Support for Newcomers and Refugees:**

* Recruit and support newcomers and refugees who have been displaced by conflict or natural disaster

**Support for Youth:**

* Provide awareness training to employees to create a welcoming work environment for youth

**Requirements:**

* Secondary (high) school graduation certificate
* 1 to less than 7 months of experience in retail management
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing circumstances
* Strong problem-solving and conflict resolution skills

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and results-driven individual with a passion for retail management, we encourage you to apply for this exciting opportunity.

**Work Term:**

Permanent

**Work Language:**

English

**Hours:**

30 to 40 hours per week