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Restaurant Manager

2 months ago

Port Alberni, British Columbia, Canada A&W Full time
About A&W

A&W is a leading fast-food restaurant chain that values diversity and inclusion in the workplace. We are committed to creating a welcoming environment for all employees and customers.

Job Summary

We are seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring excellent customer service, and leading a team of employees to achieve business objectives.

Key Responsibilities
  • Operational Excellence
    • Develop and implement operational procedures to ensure efficient service delivery and high-quality food products.
    • Monitor and control inventory, labor costs, and cash handling to maintain profitability.
    • Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
  • Team Leadership
    • Recruit, train, and develop a high-performing team of employees to achieve business objectives.
    • Conduct performance reviews and provide coaching and feedback to employees.
    • Foster a positive and inclusive work environment that promotes diversity and inclusion.
  • Customer Service
    • Ensure excellent customer service by responding to customer complaints and feedback.
    • Develop and implement customer retention strategies to increase customer loyalty.
  • Business Development
    • Develop and implement business growth strategies to increase sales and revenue.
    • Collaborate with the marketing team to develop and implement marketing campaigns.
Support for Diversity and Inclusion

A&W is committed to creating a diverse and inclusive workplace. As a Restaurant Manager, you will be responsible for:

  • Supporting Employees with Disabilities
    • Providing physical accessibility accommodations to ensure equal access to the workplace.
    • Providing visual and auditory accessibility accommodations to ensure equal access to information.
  • Supporting Newcomers and Refugees
    • Participating in government or community programs that support newcomers and refugees.
    • Assisting with immediate settlement needs of newcomers and refugees.
  • Supporting Youth
    • Participating in government or community programs that support youth employment.
    • Offering on-the-job training and mentorship opportunities to youth.
  • Supporting Veterans
    • Participating in government or community programs that support Veterans.
    • Offering mentorship and coaching opportunities to Veterans.
  • Supporting Indigenous People
    • Participating in government or community programs that support Indigenous people.
    • Developing and maintaining relationships with Indigenous communities and organizations.
  • Supporting Mature Workers
    • Participating in government or community programs that support mature workers.
    • Offering phased retirement options and flexible work arrangements to mature workers.
  • Supporting Visible Minorities
    • Participating in government or community programs that support visible minorities.
    • Offering mentorship programs and diversity training to visible minorities.
Requirements
  • 1-2 years of experience in a restaurant management role.
  • Secondary school graduation certificate.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment.
What We Offer

A&W offers a competitive salary and benefits package, as well as opportunities for professional growth and development.