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Lead IT Support Specialist

3 months ago


Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

Lead IT Support Specialist - Payment Systems and Reference Data

This position focuses on delivering assistance for Banking Operations technology solutions within a worldwide support framework. Key responsibilities encompass maintaining system uptime, conducting proactive assessments, managing incidents and problems, overseeing change processes, and ensuring adherence to regulatory standards. The successful applicant will possess a background in Banking Operations technologies, support for multi-tier applications, both physical and virtual infrastructures, financial markets, ITIL methodologies, and familiarity with various technologies such as Linux, Oracle, SQL, Python, and Java.

Essential Skills:

  • Proficiency in Linux, Oracle, SQL, ITRS, Autosys, Dynatrace, Splunk
  • Understanding of cloud computing, scripting, SQL, Java, Python
  • Strong SQL capabilities on DB2 / Oracle / MS SQL Server
  • Comprehension of SDLC, agile frameworks, and ITIL
  • Experience with messaging systems, middleware, and Java application servers
  • A degree in Computer Science or Mathematics is preferred

This role provides the chance to collaborate with a global team at The Toronto-Dominion Bank, a prominent provider of capital markets products and services to clients around the globe. Join us in creating value for our clients and advancing together as a cohesive unit.