Food and Beverage Operations Manager
2 weeks ago
Job Summary:
The Food and Beverage Director is a key member of the management team at Tidan Inc., responsible for overseeing the overall management of the establishment's food and beverage outlets and banquet operations.
Main Responsibilities:
- Operations Management: Oversee and coordinate all food and beverage activities, including restaurant, bar, terrace, room service, and banquets, ensuring compliance with quality, hygiene, and safety standards.
- Team Management: Recruit, train, supervise, and evaluate the food and beverage management team, fostering a positive and motivating work environment.
- Financial Management: Prepare and manage food and beverage budgets, analyze financial reports, and adjust strategies to optimize profits and control operating costs.
- Customer Relations: Maintain a high level of customer satisfaction through exceptional service, proactively handle customer complaints and suggestions.
- Offer Development: Collaborate with the head chef to develop attractive and innovative menus, analyze market trends, and implement marketing strategies to promote food and beverage outlets.
- Inventory Management: Ensure efficient availability and management of inventory, ensuring the quality and availability of products necessary for food and beverage operations.
Required Skills:
- Sales, marketing, negotiation, and customer service skills
- Professional attitudes and behaviors (teamwork skills, autonomy, dynamism, interpersonal skills, honesty, versatility, sense of initiative, organizational skills, etc.)
- Knowledge of French and English. Proficiency in other languages is an asset.
- Knowledge of the tourism sector and customer needs
- Knowledge and application of labor standards and basic principles of health and safety, as well as hygiene and sanitation
- Written and verbal communication skills
- Knowledge of basic principles of relevant computer systems operation
- Leadership and decision-making ability
Language Requirements: Bilingualism (French-English) is required for this position, as we serve an international clientele.
About Tidan Inc.:
Tidan Inc. is a hotel and real estate group with a portfolio of 12 hotels and over 65 real estate properties. We offer a competitive salary, group insurance, and a bonus through our referral program.
Why Work with Us:
We believe in teamwork and are committed to creating a high-performing team. We admire our employees who set professional challenges for themselves and support them in their achievement.
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