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Food and Beverage Operations Manager

2 months ago

Montreal, Quebec, Canada Tidan Full time
Food and Beverage Director Job Description

At Tidan, we are seeking a highly skilled and experienced Food and Beverage Director to lead our culinary team and drive the success of our food and beverage operations.

Key Responsibilities:
  • Operations Management: Oversee and coordinate all food and beverage activities, ensuring compliance with quality, hygiene, and safety standards.
  • Team Management: Recruit, train, supervise, and evaluate the food and beverage management team, fostering a positive and motivating work environment.
  • Financial Management: Prepare and manage food and beverage budgets, analyze financial reports, and adjust strategies to optimize profits and control operating costs.
  • Customer Relations: Maintain a high level of customer satisfaction through exceptional service, proactively handle customer complaints and suggestions.
  • Offer Development: Collaborate with the head chef to develop attractive and innovative menus, analyze market trends, and adapt the food and beverage offer accordingly.
  • Inventory Management: Ensure efficient availability and management of inventory, ensuring the quality and availability of products necessary for food and beverage operations.
Requirements:
  • Human Resource Management Skills: Team management, conflict management, and leadership skills.
  • Sales, Marketing, and Customer Service Skills: Ability to negotiate, communicate effectively, and provide exceptional customer service.
  • Professional Attitudes and Behaviors: Teamwork skills, autonomy, dynamism, interpersonal skills, honesty, versatility, sense of initiative, and organizational skills.
  • Language Skills: Bilingualism (French-English) is required, with proficiency in other languages an asset.
  • Knowledge of the Tourism Sector: Understanding of customer needs and market trends.
  • Knowledge of Labor Standards and Health and Safety: Familiarity with labor standards and basic principles of health and safety, hygiene, and sanitation.
  • Leadership and Decision-Making Ability: Ability to lead and make informed decisions.

About Tidan: Tidan is a hotel and real estate group with a portfolio of 12 hotels and over 65 real estate properties. We offer a competitive salary, benefits, and opportunities for growth and development.